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Guest register A-Z

A

Departure

Your room is reserved until 11 a.m. on the day of departure.

Adapter & charging cable

Adapters for electronic devices and cell phone charging cables are available at reception.

Contact person

Pharmacy

The Rathaus Apotheke is located approximately 300 meters from the Hotel Ketschauer HOf at Weinstraße 44.

Phone 06326 / 1535

Opening hours:
Mon-Fri | 8am-12pm and 2.30pm-7pm (except Wednesday afternoon)
Sat | 9-13 h

We can collect medication for you on request.

Doctors in Deidesheim

Car

You can park your car in our parking lot subject to availability.
We are also happy to park your car for you. Please speak to reception.

B

Baby equipment

Baby cribs and baby monitors can be borrowed from reception for a fee, subject to availability.

Babysitter

We are happy to help you organize a babysitter. Reservations can be made at reception.

Bathrobes & bath towels

You will find bathrobes and slippers in your room, and towels are also available for free use in the wellness area.

Bank & ATMs

  • Savings Bank Rhein-Haardt
    Weinstraße 38, 67146 Deidesheim
    Phone 06322 / 9370
    24 h ATM
  • VR Bank Mittelhaardt eG
    Marktpl. 2, 67146 Deidesheim
    Phone 06326 / 7091372

Bar

There is no classic bar at the Ketschauer Hof.
You are welcome to visit the bar in the sister hotel Kaisergarten.
Mon-Sat until 1 am
Sundays until midnight
Here you can find our
CASH CARD

Flowers
We will organize the flowers of your choice for you at our trusted florist.
Talk to us.

Letters & Messages

You are welcome to leave your postcards and letters with us at reception, which we will give to our letter carrier.
If you receive mail, we will bring it to your room.

Bus & Train

The train station is about a 10-minute walk from our house. We will be happy to provide you with arrival and departure times.

E

Shopping facilities

There are many shopping opportunities in the Deidesheim area, for example:
Mannheim, Neustadt or Speyer.

Further information and tips are available here or at reception.

F

Bicycles

We recommend Palatina bike rental, which also offers e-bikes.
Further information is available at reception.

Fitness room

You are welcome to use the fitness room in the sister hotel Kaisergarten.
Please contact our reception for further information.

Airport

Frankfurt Airport is approx. 100 km from the hotel.
We will be happy to organize a transfer for you.

Outdoor pool

The Deidesheim outdoor pool – the oasis in the paradise garden – is a 15-minute walk from the Ketschauer Hof.

Phone 06326 / 981105

Hairdresser

Reception will be happy to book an appointment for you.

Lost property

Lost property can be handed in at the hotel reception.
If you are missing something, please feel free to contact us at any time.

Breakfast

Come and have breakfast in the vault in the basement.
We serve breakfast à la carte .

G

Golf

There are golf courses in Neustadt an der Weinstraße, Dackenheim, Limburgerhof and Essingen near Landau within a 45-minute drive. We will be happy to reserve a tee time for you on request. We have a cooperation with the GolfClub Pfalz. For discounts please contact our reception.

Vouchers

  • Redeem print voucher
    If you have a printed voucher, please hand it in at the hotel reception for redemption on arrival.
    “Giving means giving someone else what you actually want to keep.”
  • Buy online voucher
    Would you like to make your favorite person happy and give them a gift certificate?
    On our websites Ketschauer Hof or Kaisergarten Hotel & SPA you will find our online voucher store. Or simply follow THIS LINK!
    Simply select the voucher online in our voucher store. You can conveniently print it out yourself as a MAIL voucher and hand it over in person. Or you can choose the SMART Voucher option and give the voucher as a digital gift – even with a firework effect or confetti.
    The vouchers are available for both our hotels and the four affiliated restaurants – L.A. JORDAN – 1718 – RIVA – Sushi B..

H

Dogs

Dogs are allowed in the hotel with advance notice.
25 € per dog and night

You are welcome to bring your dog to our Restaurant 1718 and our Restaurant Riva.

I

Internet

Use our free WLAN throughout the hotel.
Further information is available at reception.

K

Kaisergarten Hotel

The sister hotel is located 400 meters on foot from the Ketschauer Hof.
It is also home to the RIVA restaurant and the fitness/wellness area, which guests of the Ketschauer Hof can also use.

Children and extra bed

On request we can provide an extra bed for older children at a price of 45 € / night.
Baby crib at 25 € /night.

Credit & bank cards

We accept American Express, Mastercard, VISA and EC card/Maestro card.

M

Massages & treatments

The Thera & Spa team will be happy to pamper you with massages and other treatments.

For appointments
Phone 06326 / 7000-7630
or mail theraundspa@outlook.de

R

Smoking

We would like to politely point out that we are a non-smoking hotel.
You can find ashtrays, for example. in front of the hotel entrance.

Reception

Reception is available daily from 7 am to 10 pm for your questions and requests.
Phone 06326 / 70000

Outside opening hours, please contact our sister hotel Kaisergarten on 06326 / 700077

Repairs

If a repair is necessary in your room, please inform our hotel reception.
It is important to us to rectify the problem quickly so that you can continue to enjoy your stay with us.

Restaurants

In the L.A. Jordan restaurant, which has been awarded two Michelin stars, head chef Daniel Schimkowitsch will spoil you with his gourmet cuisine.
Further information

French-international cuisine awaits you in the 1718 restaurant.
Further information

In the nearby sister hotel Kaisergarten, the RIVA restaurant is approx. 500 m away on foot. We will also be happy to reserve a table for you here.
The RIVA restaurant stands for Mediterranean Italian cuisine & steaks.
Further information

Our sister winery Reichsrat von Buhl is home to our Sushi B. restaurant.
Further information

S

Safe

Each room is equipped with a safe. The safe works with a code that you can set directly on the safe.

key

You can open the rooms and front door with your key card.
We kindly ask you to hand them in at the hotel reception upon departure.

Store

Would you like to bring your loved ones a souvenir?
Take a look in our store at the reception.

T

Petrol stations & car washes

  • Deidesheim ESSO
    Niederkircher Str. 1
    Phone 06326 / 980577
  • Hassloch SHELL (directly on the A65)
    Richard-Sang-Straße 1, 67454 Haßloch
    Phone 06324 / 7080448

Car washes are available at both service stations.

Tennis

There are outdoor and indoor courts in Deidesheim, operated by TC Deidesheim.
Reception will be happy to reserve free seats subject to availability.

Phone

If you wish to make an external call, dial 0 on your telephone before and then the full number you wish to be connected to. Price per unit: 0,40 €

W

Laundry service

We are happy to take care of your laundry for a fee.
Simply contact the hotel reception.

Wake-up call

We are happy to offer you a personal wake-up call. Please contact our reception.

Wellness area

A sauna and a relaxation room are available in our intimate wellness area. Here you can unwind and relax.

Please note that children up to the age of 12 are only allowed in the wellness area when accompanied by their parents.

Z

Newspapers

Newspapers are available in the lobby.
You will find a small selection of magazines in your room.